Shipping Policy

Shipping policy

All orders are processed within 2 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. 

Please note: due to COVID-19 all shipments via USPS have are delayed by at least a few days. 

Domestic Shipping Rates and Estimates

Shipping charges for your order will be calculated and displayed at checkout. 

You can also emphasize any free shipping thresholds you offer (e.g. free shipping for orders over $75). For multiple shipping options, you can list carrier options, prices, and delivery times in a table.

Shipping option

Estimated delivery time

Price

Standard Shipping (under 1lb)

2 business days (West Coast)
3 business days (rest of nation)

$5

Standard Shipping (based on weight)

 2-3 business days (West Coast)
3-5 business days

$7

Priority Mail (based on weight & location)  

 3-5 business days

$11

Orders over $50

3 business days

 FREE

International Shipping

We offer international shipping to most countries outside of the U.S. - if you experience any issues checking out due to your country not being supported please email us at hello@agapeattire.com 

Shipping charges for your international order will be calculated based on weight and displayed at checkout. 

Shipping option

Estimated delivery time

Price

International Shipping - based on weight (under 4lbs)

2 weeks (depending on location)

$17-$29

International Shipping - based on weight (over 4lbs)

2 weeks (depending on location)

$55

 

 

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Agape Attire is not responsible for these charges if they are applied and are your responsibility as the customer.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

If you haven’t received your order within 7 days of receiving your shipping confirmation email, please contact us at hello@agapeattire.com with your name and order number, and we will look into it for you.

 

Refunds, returns, and exchanges

If you made a purchase through our online store and are unhappy with the product or ordered the wrong size, you have up to 15 days (from when you received it) to exchange it for another item or size. We do not offer refunds, exchanges only.
Unfortunately, we cannot extend our return/exchange policy to International Orders at this time. If you are an international customer, please  refer to our size guides before purchasing - or email us directly at hello@agapeattire.com for questions about sizing. 
All returned/exchanged item(s) must be in original condition - unworn, unwashed and with tags attached.

We are not responsible for the cost of shipping your item(s) back to us and we are not responsible for packages that are lost in transit if sent back to us. 
 
If you believe we made a mistake when sending your order, please email us about the issue. 

In the event that your order arrives damaged in any way, please email us as soon as possible with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

If you have any further questions, please don't hesitate to contact us at hello@agapeattire.com.